Treatments undertaken by NAVP Veterinary Physiotherapists are fully recognised by the feline, canine & equine insurance companies. Claims are dependant on the individual's policy type. Be aware of any relevant exclusions documented on your insurance policy. It is strongly advised to check with the insurance company for any limitations of treatment.
It is the owner's responsibility to claim back from the veterinary insurance company. Lorna can assist by signing the authorisation. A veterinary signed referral form will be attached to the claims form.
CLAIMING ON INSURANCE
... Owner pays the physiotherapist at appointment, and receives a receipt.
... Owner fills in their part of the claims form.
... Photocopied receipts are attached to the pet insurance claims form. Remember to tick box 'Payment to Owner'.
... If adding to vet practice claim, the vet surgeon will sign the claims form. Physiotherapy claim can be made in conjunction with other aspects of the claim eg. presciption medication, surgery, vet appointments.
... If only claiming for Physiotherapy treatment, Lorna can sign your claims form.
... Post to insurance company, and costs will be returned to you.